Help | Call Toll-Free 1-800-539-3580

Review Details

1 Carat Diamond 14K White Gold Set Of Engagement Ring and Wedding Band

Average Customer Rating:

1 Carat Diamond 14K White Gold Set Of Engagement Ring and Wedding Band

Product Rating:

Rating
Product Review (submitted on March 28, 2009):
I received this engagement ring and was so happy - it's stunning. But within a month, one of the tiny diamonds on top fell out! I was so devastated, but they swapped it out with a new one, saying it was defective. I got the new one and all was well - until it happened again! This time I cried. It was out of the 30 day guarantee so there was nothing they could do, so I started calling around to see if I could have the diamond replaced and have it put in differently to keep it from happening again.

I called Spence and their diamond person told me this setting is called an "illusion" setting, and that they don't carry them for that exact reason. The top diamonds are typically held together by melted gold, and one tiny bump and your diamond is shaken loose.

I've been engaged for 8 months and have only worn my ring for one of those months. Now we have to get a new diamond put in with a better setting or a whole new ring together, and I'm stuck with this "stunning" ring that looks like it's missing a tooth. Save yourself the heartbreak and choose a different ring.
Share this review
Do you find this review helpful?  Yes No
 
Inappropriate review? Report it