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WATCH WARRANTY

All watches sold by Ice are backed by a manufacturer's warranty. If there is a defect in your watch that is covered by the manufacturer, please follow the instructions found at the respective company's link below:

Manufacturers' detailed service/repair instructions

Croton
Stuhrling Original
Swiss Military Hanowa

ACCUTRON

United States
ADDRESS THE PACKAGE TO:

SERVICE DEPARTMENT
26-15 Brooklyn-Queens Expressway East
Woodside, NY 11377
1-800-233-3350
E Mail: service@bulova.com

(DO NOT PUT ACCUTRON ON THE PACKAGE)

  1. Send your watch or clock via UPS, insured or registered mail with sufficient insurance to cover the original purchase price or current market value (in the case of solid gold watches), whichever is higher.
  2. Make sure your complete name and address including ZIP Code appear on the package return address label and are also included inside the package.
  3. Enclose complete instructions, describing the nature of the problem so that the correct repairs will be made.
  4. Pack the watch or clock securely to avoid damage in transit. Do not send it in its display box. These boxes are discarded upon receipt and cannot be returned.
  5. IF STILL UNDER WARRANTY: Enclose a copy of your sales slip along with a check or money order made to ACCUTRON SERVICE for $6.00 to cover the cost of handling, mailing, and insurance. (The warranty may be void on products showing evidence of extreme use or, in the case of non-water resistant models, evidence of moisture and/or rust).
  6. IF NO LONGER UNDER WARRANTY: You will receive an estimate, and no repairs will be made without having received your approval of charges. If you decide not to have the repairs made, a $10.00 repair appraisal and return shipping charge will be assessed. Post warranty movement repairs are guaranteed for a period of one year.
  7. If more than one product is being shipped, enclose a packing list of the package contents and retain a copy for your records.

Puerto Rico
Centro Tcnico
Avenida Campo Rico GK-27
Carolina, PR 00982
TEL: (787) 750-7190
FAX: (787) 750-7970

Honolulu Time Service
2929 Kapiolani Blvd.
Honolulu, HI 96826
TEL: (808) 732-3808/7997
FAX: (808) 735-5976

International

Please contact the Service Center nearest you.

ASIA
Beijing
Beijing Wong Fu Jing Watch & Jewelry Shop
No. 170 Wang Fu Ying Street
East Distric
Beijing

Hong Kong
Bulova International U2-3
3/F Siu Wai Industrial Center
29 33 Wing Hong Street
Cheung Sha Wan Kowloon

Hong Kong
Eco Haru (Far East) Limited
Block C4, 11FL.
Hong Kong Industrial Centre
489-491 Castle Peak Road
Cheung Sha Wan Kowloon

Indonesia
Dynasty
Pasar Baru No. 95
Jakarta-Pusat

Japan
Haru Japan Corporation, Inc.
7 F. Rikuoh Nishi-Ikebukuro Building
5-26-19 Nishi Ikebukuro
Toshima-Ku
Tokyo 171-0021

Philippines
Ariston Commercial, Inc.
541 Rizal Ava. Cor. Ronquillo St.
Sta. Cruz, Manila

Republic Of Korea
Rogadis Watch Corp.
5 FL. Rogadis Building
180-6 Pang Dong
Songpa-Gu
Seoul

Singapore
Time Unique Trading
50, Jalan Sulton #17-03
Jalan Sulton Centre, Singapore 0719

Thailand
United Krung Thong Trading Co., Ltd.
651/3 Petchburi Road
Rajtevee
Bangkok 10400

Argentina
Ena S.A.
Libertad 325
Buenos Aires 1000
Argentina

Canada
Service Department
105 Bartley Drive
Toronto, Ontario M4A 1C8
Phone: 1-800-268-6562
E Mail: bulovacanada@bulova.com

Chile
Marsam de Chile
Manzana 13 Galpon 16
Zona Franca, Iquique
Chile

Mxico
Bulova De Mxico, S. de R.L. de C.V.
Mxico, D.F.
Telfono:(5) 523-9395
E Mail: bulovademexico@bulova.com

Cancun
Sucursal Cancn
Bulova De Mxico, S. de R.L. de C.V.
Cereza 20
S. M. 2A
Quintana Roo
Cancn 75500, Mxico
Telfono:(98) 84-96-10

Nicaragua
Centro Relojero Bulova
Centro Comercial Managua
Seccion A. Mdulo #37-38
Managua, Nicaragua

Panama
Stefanie, S.A.
Zona libre de Coln
Coln
Panam

Spain
Holding Import SA

C/Muntaner 500
08022 Barcelona

Switzerland
Chromachron S.A.
Solothurnstrasse 79
2543 Lengnau
Switzerland
TEL: 011-41-65-538-353
FAX: 011-41-65-538-312

Turkey
Konyali Saat Tricaret AS
Mimar Kenalettin Cad.
Ersoy Han No. 418
Sirkeci 34420 Istanbul

United Kingdom
Inter-City Watch Company, Ltd.
Carvel Building
1 John Kempe Way
Camp Hill Middleway
Birmingham B12 OHU

Venezuela
Distribuidora BCB.CA
P.O. Box 2552
Caracas 1010
Venezuela
Telfono: 58.2.561.74.62
Telfono: 58.2.561.73.50
E Mail: Distribuidora@bcbca.com


BULOVA/CARAVELLE

United States
ADDRESS THE PACKAGE TO:

SERVICE DEPARTMENT
26-15 Brooklyn-Queens Expressway East
Woodside, NY 11377
1-800-233-3350
E Mail: service@bulova.com

(DO NOT PUT BULOVA ON THE PACKAGE)

  1. Send your watch or clock via UPS, insured or registered mail with sufficient insurance to cover the original purchase price or current market value (in the case of solid gold watches), whichever is higher.
  2. Make sure your complete name and address including ZIP Code appear on the package return address label and are also included inside the package.
  3. Enclose complete instructions, describing the nature of the problem so that the correct repairs will be made.
  4. Pack the watch or clock securely to avoid damage in transit. Do not send it in its display box. These boxes are discarded upon receipt and cannot be returned.
  5. STILL UNDER WARRANTY: Enclose a copy of your sales slip along with a check or money order made to BULOVA SERVICE for $6.00 to cover the cost of handling, mailing, and insurance. (The warranty may be void on products showing evidence of extreme use or, in the case of non-water resistant models, evidence of moisture and/or rust).
  6. IF NO LONGER UNDER WARRANTY: You will receive an estimate, and no repairs will be made without having received your approval of charges. If you decide not to have the repairs made, a $10.00 repair appraisal and return shipping charge will be assessed. Post warranty movement repairs are guaranteed for a period of one year.
  7. If more than one product is being shipped, enclose a packing list of the package contents and retain a copy for your records.

Puerto Rico
Centro Tcnico
Avenida Campo Rico GK-27
Carolina, PR 00982
TEL: (787) 750-7190
FAX: (787) 750-7970

Honolulu Time Service
2929 Kapiolani Blvd.
Honolulu, HI 96826
TEL: (808) 732-3808/7997
FAX: (808) 735-5976

International

Please contact the Service Center nearest you.

ASIA
Beijing
Beijing Wong Fu Jing Watch & Jewelry Shop
No. 170 Wang Fu Ying Street
East Distric
Beijing

Hong Kong
Bulova International U2-3
3/F Siu Wai Industrial Center
29 33 Wing Hong Street
Cheung Sha Wan Kowloon

Hong Kong
Eco Haru (Far East) Limited
Block C4, 11FL.
Hong Kong Industrial Centre
489-491 Castle Peak Road
Cheung Sha Wan Kowloon

Indonesia
Dynasty
Pasar Baru No. 95
Jakarta-Pusat

Japan
Haru Japan Corporation, Inc.
7 F. Rikuoh Nishi-Ikebukuro Building
5-26-19 Nishi Ikebukuro
Toshima-Ku
Tokyo 171-0021

Philippines
Ariston Commercial, Inc.
541 Rizal Ava. Cor. Ronquillo St.
Sta. Cruz, Manila

Republic Of Korea
Rogadis Watch Corp.
5 FL. Rogadis Building
180-6 Pang Dong
Songpa-Gu
Seoul

Singapore
Time Unique Trading
50, Jalan Sulton #17-03
Jalan Sulton Centre, Singapore 0719

Thailand
United Krung Thong Trading Co., Ltd.
651/3 Petchburi Road
Rajtevee
Bangkok 10400

Argentina
Ena S.A.
Libertad 325
Buenos Aires 1000
Argentina

Canada
Service Department
105 Bartley Drive
Toronto, Ontario M4A 1C8
Phone: 1-800-268-6562
E Mail: bulovacanada@bulova.com

Chile
Marsam de Chile
Manzana 13 Galpon 16
Zona Franca, Iquique
Chile

Mxico
Bulova De Mxico, S. de R.L. de C.V.
Mxico, D.F.
Telfono:(5) 523-9395
E Mail: bulovademexico@bulova.com

Cancun
Sucursal Cancn
Bulova De Mxico, S. de R.L. de C.V.
Cereza 20
S. M. 2A
Quintana Roo
Cancn 75500, Mxico
Telfono:(98) 84-96-10

Nicaragua
Centro Relojero Bulova
Centro Comercial Managua
Seccion A. Mdulo #37-38
Managua, Nicaragua

Panama
Stefanie, S.A.
Zona libre de Coln
Coln
Panam

Spain
Holding Import SA

C/Muntaner 500
08022 Barcelona

Switzerland
Chromachron S.A.
Solothurnstrasse 79
2543 Lengnau
Switzerland
TEL: 011-41-65-538-353
FAX: 011-41-65-538-312

Turkey
Konyali Saat Tricaret AS
Mimar Kenalettin Cad.
Ersoy Han No. 418
Sirkeci 34420 Istanbul

United Kingdom
Inter-City Watch Company, Ltd.
Carvel Building
1 John Kempe Way
Camp Hill Middleway
Birmingham B12 OHU

Venezuela
Distribuidora BCB.CA
P.O. Box 2552
Caracas 1010
Venezuela
Telfono: 58.2.561.74.62
Telfono: 58.2.561.73.50
E Mail: Distribuidora@bcbca.com


CROTON

Your Croton timepiece has a lifetime warranty against failures due to defective materials and/or workmanship. Should such a defect occur, your watch will be repaired free of charge (a $10 service fee for shipping and handling is still required) within a reasonable period of time from the date of its receipt at our factory service center. This warranty does not cover the replacement of cases, batteries, watchbands, straps, dials, crowns, or crystal, since such items are subject to the "wear and tear" of daily use.

Please mail your watch with proof of purchase to:

Croton Watch Company
195 Anderson Avenue
Moonachie, New Jersey
07074


JOYA

Your watch is warranteed to the owner for a period of 2 (two) years from the original date of purchase against defects in materials and workmanship. This warranty does not apply to the crystal, strap, bracelet or batteries. Liability is limited solely to the repair of the watch. The manufacturer disclaims liability for the consequential damages for breach of any expressed or implied warranty including merchantiblity or fitness for purpose.

If this watch develops such a defect within the warranty period, it will be repaired or replaced at our option provided it is returned with a $12.95 check or money order to cover the cost of warranty handling and return shipping. No additional charge will be made unless the warranty period has expired, or servicing is necessary for reasons beyond our control, such as accident, misuse, neglect or replacement of parts not warranteed, such as noted above, is required. In such instances an estimate of all charges for your approval will be sent.

This warranty is void if the watch has been tampered with, damaged by water, ill treated, operated in a manner inconsistent with its intended use, or if the defect is related to servicing not performed by us.

Please mail your watch with proof of purchase and a check to:

Joya Service Center
7501 N. Harker Drive
Peoria, IL
61615


JULIE LEAH

Your Julie Leah timepiece has a lifetime warranty against failures due to defective materials and/or workmanship. Should such a defect occur, your watch will be repaired free of charge (a $10 service fee for shipping and handling is still required) within a reasonable period of time from the date of its receipt at our factory service center. This warranty does not cover the replacement of cases, batteries, watchbands, straps, dials, crowns, or crystal, since such items are subject to the "wear and tear" of daily use.

Please mail your watch with proof of purchase to:

ICE.com USA
1083 State Route 9
Champlain, NY
12919


PULSAR

Effective June 1, 1999, we're introducing the industry's best warranty. It's called the Pulsar 3-Year Promise and it covers your watch--inside and out. That's an important distinction, because most warranties only protect the inner workings of the watch, known as the movement. Ours covers the movement, the case, the crystal, the bracelet or strap, even the battery. In short, virtually everything. For three full years.

The service and repair division of SCA is called Coserv. If you need your timepiece serviced, there are several things you should remember prior to taking or sending it to a Coserv location:

  • Fully describe the problem or symptoms you are having with the watch.
  • Include your warranty or proof of purchase if the timepiece is still within the warranty period.
  • If mailing, make certain your name and address are shown both on the outside of the package as a return address, and on the correspondence inside describing the problem. Also, keep a record of the case number (hyphenated) and the serial number from the back of your watch for reference.
  • Always insure the package to protect yourself in case of a loss in transit and to make tracing possible if necessary.
  • Package the timepiece well to protect it in transit.

Please note that you can also have an Authorized Retailer process the repair for you.

Depending on where you live, you can take or send your timepiece to any of the following three service locations:

Coserv - Los Angeles
840 Apollo Street
El Segundo, CA 90245-4701
310-640-3333 phone
310-640-8866 fax

Coserv - Mahwah
1111 Macarthur Blvd.
Mahwah, NJ 07430-2124
201-529-3316 phone
201-529-4525 fax

Centro Tcnico de Reparacin
Avenida Roberto Clemente C16
Carolina, Puerto Rico 00985
787-750-7190 phone

Securely package your watch or clock and ship via UPS, if possible. Gift boxes should NOT be used to return watches.

If your timepiece is out of warranty and the repair charges exceed $20.00, you will receive a written estimate outlining all repair costs. You can respond to the estimate by returning the postcard or calling the appropriate service center. If you give instructions in your letter that no estimate is required, regardless of cost, no estimate will be given and the repair will be forwarded to the repair shop for service.

Payment can be made by sending a check to the repair facility (made payable to Coserv) or COD (cash or check on delivery).


SEIKO

The U.S. warranty period for Seiko watches sold by Seiko Corporation of America is three (3) years from the date of purchase. The U.S. warranty period for Seiko clocks sold by Seiko Corporation of America is one (1) year from the date of purchase. All warranties are limited and do contain certain exclusions. Please examine your warranty closely.

The service and repair division of Seiko Corporation of America (SCA) is called Coserv. If you need your timepiece serviced, there are several things you should remember prior to taking or sending it to a Coserv location:

a.) Fully describe the problem or symptoms you are having with the watch or clock.

b.) Include your warranty or proof of purchase if the timepiece is still within the warranty period.

c.) If mailing, make certain your name and address are shown both on the outside of the package as a return address, and on the correspondence inside describing the problem. Also, keep a record of the case number (hyphenated) and the serial number from the back of your watch for reference.

d.) Always insure the package to protect yourself in case of a loss in transit and to make tracing possible if necessary.

e.) Package the timepiece well to protect it in transit.

Please note that you can also have an Authorized Retailer process the repair for you. The above guidelines apply to retailer processing as well.

Depending on where you live, you can take or send your timepiece to any of the following two service locations:

Coserv - Mahwah
1111 Macarthur Blvd.
Mahwah, NJ 07430-2124
201-529-3316 phone
201-529-4525 fax

Centro Tcnico de Reparacin
Avenida Roberto Clemente C16
Carolina, Puerto Rico 00985
787-750-7190 phone

Securely package your watch or clock and ship via UPS, if possible. Gift boxes should NOT be used to return watches.

If your timepiece is out of warranty and the repair charges exceed $20.00, you will receive a written estimate outlining all repair costs. You can respond to the estimate by returning the postcard or calling the appropriate service center. If you give instructions in your letter that no estimate is required, regardless of cost, no estimate will be given and the repair will be forwarded to the repair shop for service.

Payment can be made by sending a check to the repair facility (made payable to Coserv) or COD (cash or check on delivery).


WITTNAUER

United States
ADDRESS THE PACKAGE TO:

SERVICE DEPARTMENT
26-15 Brooklyn-Queens Expressway East
Woodside, NY 11377
1-800-233-3350
E Mail: service@bulova.com

(DO NOT PUT WITTNAUER ON THE PACKAGE)

  • Send your watch or clock via UPS, insured or registered mail with sufficient insurance to cover the original purchase price or current market value (in the case of solid gold watches), whichever is higher.
  • Make sure your complete name and address including ZIP Code appear on the package return address label and are also included inside the package.
  • Enclose complete instructions, describing the nature of the problem so that the correct repairs will be made.
  • Pack the watch or clock securely to avoid damage in transit. Do not send it in its display box. These boxes are discarded upon receipt and cannot be returned.
  • IF STILL UNDER WARRANTY: Enclose a copy of your sales slip along with a check or money order made to WITTNAUER SERVICE for $6.00 to cover the cost of handling, mailing, and insurance. (The warranty may be void on products showing evidence of extreme use or, in the case of non-water resistant models, evidence of moisture and/or rust).
  • IF NO LONGER UNDER WARRANTY: You will receive an estimate, and no repairs will be made without having received your approval of charges. If you decide not to have the repairs made, a $10.00 repair appraisal and return shipping charge will be assessed. Post warranty movement repairs are guaranteed for a period of one year.
  • If more than one product is being shipped, enclose a packing list of the package contents and retain a copy for your records.

Puerto Rico
Centro Tcnico
Avenida Campo Rico GK-27
Carolina, PR 00982
TEL: (787) 750-7190
FAX: (787) 750-7970

Honolulu Time Service
2929 Kapiolani Blvd.
Honolulu, HI 96826
TEL: (808) 732-3808/7997
FAX: (808) 735-5976

International

Please contact the Service Center nearest you.

ASIA
Beijing
Beijing Wong Fu Jing Watch & Jewelry Shop
No. 170 Wang Fu Ying Street
East Distric
Beijing

Hong Kong
Bulova International U2-3
3/F Siu Wai Industrial Center
29 33 Wing Hong Street
Cheung Sha Wan Kowloon

Hong Kong
Eco Haru (Far East) Limited
Block C4, 11FL.
Hong Kong Industrial Centre
489-491 Castle Peak Road
Cheung Sha Wan Kowloon

Indonesia
Dynasty
Pasar Baru No. 95
Jakarta-Pusat

Japan
Haru Japan Corporation, Inc.
7 F. Rikuoh Nishi-Ikebukuro Building
5-26-19 Nishi Ikebukuro
Toshima-Ku
Tokyo 171-0021

Philippines
Ariston Commercial, Inc.
541 Rizal Ava. Cor. Ronquillo St.
Sta. Cruz, Manila

Republic Of Korea
Rogadis Watch Corp.
5 FL. Rogadis Building
180-6 Pang Dong
Songpa-Gu
Seoul

Singapore
Time Unique Trading
50, Jalan Sulton #17-03
Jalan Sulton Centre, Singapore 0719

Thailand
United Krung Thong Trading Co., Ltd.
651/3 Petchburi Road
Rajtevee
Bangkok 10400

Argentina
Ena S.A.
Libertad 325
Buenos Aires 1000
Argentina

Canada
Service Department
105 Bartley Drive
Toronto, Ontario M4A 1C8
Phone: 1-800-268-6562
E Mail: bulovacanada@bulova.com

Chile
Marsam de Chile
Manzana 13 Galpon 16
Zona Franca, Iquique
Chile

Mxico
Bulova De Mxico, S. de R.L. de C.V.
Mxico, D.F.
Telfono:(5) 523-9395
E Mail: bulovademexico@bulova.com

Cancun
Sucursal Cancn
Bulova De Mxico, S. de R.L. de C.V.
Cereza 20
S. M. 2A
Quintana Roo
Cancn 75500, Mxico
Telfono:(98) 84-96-10

Nicaragua
Centro Relojero Bulova
Centro Comercial Managua
Seccion A. Mdulo #37-38
Managua, Nicaragua

Panama
Stefanie, S.A.
Zona libre de Coln
Coln
Panam

Spain
Holding Import SA

C/Muntaner 500
08022 Barcelona

Switzerland
Chromachron S.A.
Solothurnstrasse 79
2543 Lengnau
Switzerland
TEL: 011-41-65-538-353
FAX: 011-41-65-538-312

Turkey
Konyali Saat Tricaret AS
Mimar Kenalettin Cad.
Ersoy Han No. 418
Sirkeci 34420 Istanbul

United Kingdom
Inter-City Watch Company, Ltd.
Carvel Building
1 John Kempe Way
Camp Hill Middleway
Birmingham B12 OHU

Venezuela
Distribuidora BCB.CA
P.O. Box 2552
Caracas 1010
Venezuela
Telfono: 58.2.561.74.62
Telfono: 58.2.561.73.50
E Mail: Distribuidora@bcbca.com


Stuhrling Original Warranty

Your Stuhrling Original timepiece is backed by a comprehensive international warranty. The warranty information card comes in the box with your watch.

At Stuhrling Original, we strive to manufacture timepieces of superior quality. This is reflected in the accuracy of our watches, the attention to detail in the assembly of the individual cases and movements, and in the life expectancy. Every care is taken to ensure that your watch meets the highest standards before it leaves our factory. Despite our efforts to achieve this level of excellence, should you find that your watch is not functioning properly during the warranty period or after, simply send it to our Service Center for correction of the problem.

Experience shows that we are able to complete most repairs within six weeks. However, some watches need a little special attention and in those cases, it is not uncommon to require ten to twelve weeks. Should your watch be among those few, please understand that we are only concerned with the performance of your watch once you receive it back. We ask for both your understanding and patience in this case.

Shipping: The product owner will be responsible for shipping the watch to and from us. A flat rate of $20.00 will be charged, which should be submitted by means of a check or money order. Please note: we do not ship to P.O. Box addresses. Also note the following:

1. Include a Copy of your purchase invoice or receipt with the date on it.

2. Include a check or money order payable to Stuhrling Original in the amount of $20.00 (for S&H).

3. Include a note describing the problem.

4. Include a return address and daytime telephone number.

5. It is a good practice to insure the watch with the shipper.

6. If your watch is not covered under our warranty, you will be charged for the repair cost.

7. Please do not include your original Stuhrling Original watch box (or any other special boxes) when sending in your watch for service. Your boxes will not be returned.

8. Failure to include the $20 payment will result in your item being sent back COD.

Send your watch to:

Stuhrling Original Service Center
449 20th Street
Brooklyn, NY
11215-6247
U.S.A.

Should you require assistance from anyone from our office, our phone number is: 718-840-5760

Or you can also reach us by email: customerservice@stuhrling.com
Our office hours are:
Monday thru Thursday - 10:00 A.M. to 4:00 P.M. EST
Friday - 10:00 A.M. to 1:00 P.M. EST

International Warranty
1. The manufacturer Stuhrling Original LLC, 449 20th Street, Brooklyn, NY, 11215, USA, declares that all Stuhrling Original watches are covered by an international warranty against any manufacturing defect that will be honored by all authorized Stuhrling service centers. The Stuhrling warranty is valid for a period of two years (or one year) from the date of purchase of the watch from an authorized reseller. The length of the term is determined by where the watch was purchased from and the warranty card that comes enclosed with the watch will state the length of term. Stuhrling will within 24 months (or 12 months) from the date of purchase, repair or replace (at Stuhrling's option), the movement of the timepiece free of charge if such movement proves to be defective in material workmanship under normal use. For quartz watches, the battery is covered by the warranty for a period of one year from the date of purchase.

2. This warranty does not cover the watch case, watch bracelet, straps, crystals or normal wear. This warranty will be void if the watch has been mishandled or used under extraordinary conditions. Unless this watch is labeled as "water resistant" this warranty will also be void if the watch has been submerged in water.

3. This international warranty shall only be valid if the watch has been purchased from a reseller authorized by Stuhrling.

4. The warranty card must be presented together with the watch to an authorized Stuhrling service center or authorized Stuhrling reseller for all in-warranty servicing. Any work performed on a Stuhrling watch by an unauthorized person or entity, shall automatically render the international warranty null and void.

5. All Stuhrling watches are accompanied with directions for use including recommendations of care and maintenance that should be followed. Any damage resulting from improper use or mistreatment of the watch is not covered under the international warranty.

6. The terms of this international warranty do not in any way restrict or otherwise affect any possible statutory rights to which the consumer may be entitled by law in the country of purchase.

7. If your watch should require service during the period of warranty, please send it along with a copy of your original bill of purchase and a check in the amount of $20 to cover the cost of shipping and handling.

Stuhrling Original, LLC 718.840.5760 phone 718.840.5761 fax service@stuhrling.com


Swiss Military Hanowa

Your watch is warranteed to the owner for a period of 2 (two) years from the original date of purchase against defects in materials and workmanship. This warranty does not apply to the crystal, strap, bracelet or batteries. Liability is limited solely to the repair of the watch. The manufacturer disclaims liability for the consequential damages for breach of any expressed or implied warranty including merchantability or fitness for purpose.

If this watch develops such a defect within the warranty period, it will be repaired or replaced at the manufacturers option

1. Send your watch or clock via UPS, insured or registered mail with sufficient insurance to cover the original purchase price or current market value (in the case of solid gold watches), whichever is higher.

2. Make sure your complete name and address including ZIP Code appear on the package return address label and are also included inside the package.

3. Enclose complete instructions, describing the nature of the problem so that the correct repairs will be made.

4. Pack the watch or clock securely to avoid damage in transit. Do not send it in its display box. These boxes are discarded upon receipt and cannot be returned.

IF NO LONGER UNDER WARRANTY:

You will receive an estimate, and no repairs will be made without having received your approval of charges. If you decide not to have the repairs made. Post warranty movement repairs are guaranteed for a period of one year.

No additional charge will be made unless the warranty period has expired, or servicing is necessary for reasons beyond our control, such as accident, misuse, neglect or replacement of parts not warranteed, such as noted above, is required. In such instances an estimate of all charges for your approval will be sent.

This warranty is void if the watch has been tampered with, damaged by water, ill treated, operated in a manner inconsistent with its intended use, or if the defect is related to servicing not performed by us.
Please send your watch as noted above to:

S.M.H. USA Inc.
23 Dover Terrace,
Monsey NY, 10952.

Customer Service: (800) 503-3448 E-mail: info@swissmilitaryus.com