Key attributes
| Governance | Superior transaction validation with best-in-class governance and process management. | |
|---|---|---|
| Security | Hardened physical storage, enhanced by ICE's cyber security and information overlays. | |
| Compliance | Support adherence to evolving digital‑asset regulatory standards. | |
| Infrastructure | Robust technology enabling collateral management, settlement and other services. | |
| Institutional adoption | Provide oversight and risk controls for large investors. | |
| Innovation | Facilitate tokenization and advanced digital‑finance models. |
Institutional-grade architecture, security and governance
NYDFS licensed custodian*
As a New York state-chartered fiduciary and Qualified Custodian, ICE Digital Trust provides institutional grade custody.
Our custody portal offers full asset visibility, governance tools, and reporting tailored to institutional workflows.
Advanced security architecture
Our cold storage solution combines hardened physical security with an enhanced technology signing infrastructure where cryptographic key shares are stored in a secure offline vault.
High-touch transaction authorization allows for robust, multi-step security.
High-touch oversight
ICE Digital Trust’s operational procedures leverage transactional review and manual authorization checks to safeguard assets entering and exiting our systems.
100% of transactions are manually reviewed by an operations team member, with additional layers.
Institutional governance
ICE offers institutional governance and policy enforcement to help protect against cyberattacks.
ICE Digital Trust's custody service offers unmatched accountability and transparency for institutions to store digital assets.
*ICE Digital Trust is licensed to engage in virtual currency business activity by the New York Department of Financial Services.

Client Portal: Secure and intuitive user experience
- Access with rigorous security protocols
- Manage transactions and users, customize authorizations
- Set limits and access controls
Request a demo
If you have any questions, concerns, or complaints, please email [email protected] or call +1 (678) 981-3899. Additionally, ICE Digital Trust can be reached at the following mailing address: 1345 Avenue of the Americas, 7th Floor, New York, NY 10105. If there is an issue that you can't resolve with ICE Digital Trust directly, you may also send complaints to the New York Department of Financial Services via the contact information here:
Telephone Numbers: (800) 342-3736, (212) 480-6400 or (518) 474-6600, Email: [email protected], Website: https://www.dfs.ny.gov/complaint
Mailing Address: New York State Department of Financial Services, 1 State Street, New York, NY 10004-1511
