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Privacy & Security Center/Security/Stay vigilant to scams and fraud

Stay vigilant against scams and fraud

Scams are becoming increasingly sophisticated. Scammers will often use names of well-known institutions like ICE and NYSE to gain credibility and appear legitimate.

Being aware of the warning signs is an important step to avoid becoming a victim. Before engaging, ask yourself these questions - any of these may be a sign that you are being scammed:

  • The message is unsolicited.
  • The message has poor spelling or grammar.
  • You were sent to a website with a strange name, contained random letters or numbers that did not end with “.com”, or the email/website changes during the course of communications.
  • The message claims to come from an ICE or a NYSE executive.
  • The message was sent via Text Message (SMS), WeChat, Telegram, WhatsApp or other cell phone-based messaging platform.
  • You learned about the opportunity through an advertisement, message or post on social media such as X, Facebook, Instagram, or other social media platform.
  • The messenger invited you to invest money with ICE or NYSE. ICE and NYSE will never solicit money directly from you.
  • Payment was demanded through wire transfers, cryptocurrency or gift cards.
  • You were prompted to download an app for your smartphone to trade cryptocurrency, futures, or binary options.
  • You were promised large returns or pressured to act quickly.
  • You were promised mentoring, training or learning about a system to make money.
  • You were shown testimonials from supposed users who were making large returns.
  • You were requested to make additional payments to release investments that have already been made.
  • You were threatened with dire consequences if you didn’t pay the taxes or fees.

What do you do if you have been scammed?


If you believe you have been scammed, we recommend taking the following steps:

  • Contact your bank. They may be able to stop or recall the payment.
  • Report to law enforcement. Report the scam to law enforcement in your jurisdiction. Some agencies, such as the Federal Trade Commission in the U.S., also provide resources for reporting a scam (www.reportfraud.ftc.gov).

Contact ICE about a scam


While we are not responsible for, or able to control, the activities of scammers, we do request the removal of websites and applications that impersonate our brands when we have sufficient information to take action. If you have become aware of a scam using ICE or NYSE’s name, please contact us immediately at [email protected] with the following information:

  • The approximate date you were contacted by the scammers
  • Any and all URLs that were involved in the scam, including websites, social media, etc.
  • Any links to messaging application groups (WhatsApp, WeChat, Telegram)
  • Screenshots of the application on your phone, if used
  • Screenshots of any conversations with the scammers


To be clear, however, we do not undertake any obligation to shut down scam sites or compensate anyone who is a victim of a scam.