All IP addresses and DNS entries will be changed in addition to refreshed infrastructure technology across all Production and test systems. Also, ICE’s Disaster Recovery data center which hosts all of ICE Trading, Clearing, and Fixed Income systems will be relocated to ICE’s Mahwah, New Jersey data center.
ICE Datacenter Migration
ICE would like to update all clients and partners on the planned infrastructure changes for ICE's trading, clearing, and fixed income platforms. Migration timelines have been published for all of the businesses listed below.
ICE Exchanges
- ICE Endex
- ICE Futures Abu Dhabi
- ICE Futures Europe
- ICE Futures Singapore
- ICE Futures US
- ICE NGX Trading
- ICE OTC
- ICE Swap Trade
Clearing
- ICE Clear Credit
- ICE Clear Europe
- ICE Clear Netherlands
- ICE Clear Singapore
- ICE Clear US
- ICE Link
- ICE NGX Clearing
Fixed Income
- CreditEx
- Fixed Income Clearing
- ICE BondPoint
- ICE ETF Hub
- ICE TMC
Other
- CalRock Brokers
- ICE Chat
- ICE Benchmark Administration
- TradeVault/eConfirm
- Platts Markets
The data center migration will consolidate the disaster recovery systems mentioned above from Atlanta, Georgia, to the ICE-owned, world-class data center in Mahwah, New Jersey. In addition, technology across all production and test systems will be refreshed.
ICE's data center relocation will start in Q1 2022. To see the updated timelines for the Businesses and Platforms please visit https://www.ice.com/datacenter#timeline.
The ICE trading, clearing, and fixed income systems' disaster recovery sites will be relocated from Atlanta to ICE's data center in Mahwah. In addition, non-production systems will move from Atlanta to Mahwah and will be refreshed along with production systems in Chicago, US & Basildon, UK. All application URLs and IP addresses will be updated as part of this effort.
No changes are planned for NYSE Systems or ICE Data Services Systems.
In addition, Bakkt & ICE Data Derivatives (legacy SuperDerivatives) systems will have changes independent of this project.
It is important to note that connectivity and colocation networks are not changing as a part of this initiative. Customers will be able to reach both current and new systems, via different IP addresses, over existing connections.
As new infrastructure will be deployed, applications will be accessed via new URL’s and IP addresses across the public internet, ICE Global Network, and colocation. This will allow systems to be tested ahead of launch dates without impacting current production. Applications will have staggered launch dates with test dates requiring customer and partner participation ahead of go-live.
FAQs
What is the impact of this move in general?
What is the timeframe for the move?
The infrastructure changes will start early 2022. The details of each phase will be communicated later this year.
Which applications will be affected?
All applications in the following table will be affected. This list corresponds to the businesses in a similar table in the client notice published on the website.
ICE Exchanges
- ACE
- Clearing Admin
- FIX Order Server
- FIX Private Order Feed
- FIX Trade Capture
- ICE Block
- ICE Identifier Admin
- ICE Mobile
- ICE Options Analytics
- ICE Position Keeper
- mft.theice.com
- MPV
- Multicast Price Feed
- OCR
- Risk Management API
- Trade Registration API
- Trading Admin
- WebICE
Clearing
- CDS FIX API
- DMS (Default Management System)
- eCops
- ECS (Exstensible Clearing System)
- FEC (Front End Clearing)
- Guardian
- ICE Link GUI/API/TPL
- Margin Risk API
- MFT (All Businesses)
- MQ (Message Queueing)
- NGX Clearing Reports
- NGX Descending Clock
- NGX WattEx TradePath
- PACE
- Platform Deliveries
Fixed Income
- BondPoint Market Data Fix
- BondPoint TradeFix
- BondPoint Web
- Bonds MFT (All businesses)
- Creditex RT
- ETFHub Fix
- ETFHub Portal
- FI Clearing Shadow Financial
- ICE FI Select FIX
- ICE FI Select Portal
- TMC B2B FIX
- TMC Web
Other
- eConfirm
- IBA API
- IBA Customer Portal
- IBA MFT
- ICE Chat
- ICE Connect Launcher
- ICE Webstart
- QuoteBoard
- SSO
- TradeVault
Will testing be available and when?
Testing will be available ahead of launch dates for all systems and applications that will be impacted by the migration. Existing/legacy systems will not be impacted while testing takes place.
What are the new IP Addresses/Ports/DNS names we will need to connect to? Will a 1-1 mapping be provided?
Changes to DNS names, IP Addresses, and ports have been published in new ICE Firewall & Proxy documents. To access these new documents please navigate to https://service.theice.com, register for a new account if needed or login with your existing account, and find the new documents under “Feature Articles.”
Will notifications be sent out/How do I sign up to receive them?
Multiple notifications for each phase and application/system affected will be sent out to customers that are subscribed to receive them.
Customers can subscribe to notifications via https://www.ice.com/subscriptions
Will this include changes to any ICE APIs or specifications?
This is an infrastructure only project. The existing structure, workflows of ICE API’s and resulting specifications will not be changing as part of this migration.
Will IP restrictions and allow lists remain for existing clients?
Every effort will be made to transfer existing IP address Allow/Deny lists from legacy infrastructure to the new infrastructure. This will be reviewed and communicated dependent on the application that you are using.
What options are available if a firm cannot move over in time?
Customers should make every effort to complete all necessary changes ahead of schedule to ensure a seamless migration. Testing weekends will be offered for end-to-end testing validation. If a customer will be unable to meet the timeline or experiences issues during testing, they are strongly encouraged to reach out to the support contact for the data center migration: [email protected].
Will FIX API latency/RTT be affected for co-located customers?
The main production data centers in Chicago and Basildon will not be re-located, therefore there is no difference in latency expected. Customers are encouraged to test ahead of the migration to ensure there are no issues with latency.
Are new connectivity points required for private line or IGN clients?
All existing IGN connections will be able to route to the new IP address ranges. Customers who choose to build out new connections are strongly encouraged to begin testing as early as possible to ensure a seamless migration.
If customers need assistance in regards to their existing IGN connections for this migration, or for setting up new connections, please send support requests to [email protected].
Who are the contact points for each application?
More specific questions relating to applications can be directed to the normal production support teams with which they communicate (www.ice.com/contact).
If customers need assistance for any aspect of the migration they should send a support request to [email protected].
To receive future migration updates please log into the ICE Subscription Center and subscribe to “Alerts” for the appropriate businesses. The Alerts subscriptions are along the right side of the subscription page.
Data Center Migration Timeline
ICE Exchanges
| ICE Exchanges Basildon (LIFFE) | |
|---|---|
| Platform | Migration Date |
| FIX POF | LIVE |
| FIX Trade Capture | LIVE |
| FIXML Trade Registration | LIVE |
| FIX Order & Mass Quote | LIVE |
| iMpact Price Feeds | LIVE |
| WebICE/ICE Block | LIVE |
| ICE Exchanges Cermak | |
|---|---|
| Platform | Migration Date |
| ACE | LIVE |
| Exchange Activity Report | LIVE |
| FIX POF | LIVE |
| FIX Trade Capture | LIVE |
| FIXML Trade Registration | LIVE |
| FIX Order & Mass Quote | LIVE |
| ICE Options Analytics | LIVE |
| ICE Trading MFT | LIVE |
| IIA | LIVE |
| iMpact Data Feeds | LIVE |
| Position Keeper | LIVE |
| WebICE/ICE Block | LIVE |
Clearing
| ICUS | |
|---|---|
| Platform | Migration Date |
| FEC | LIVE |
| ECS | LIVE |
| Guardian | LIVE |
| Delivery | LIVE |
| eCops | LIVE |
| MFT | LIVE |
| MQ | LIVE |
| DMS | LIVE |
| ICEU | |
|---|---|
| Platform | Migration Date |
| FEC | LIVE |
| ECS | LIVE |
| Guardian | LIVE |
| MFT | LIVE |
| MQ | LIVE |
| DMS | LIVE |
| ICSG | |
|---|---|
| Platform | Migration Date |
| FEC | LIVE |
| ECS | LIVE |
| MFT | LIVE |
| MQ | LIVE |
| DMS | LIVE |
| ICNL | |
|---|---|
| Platform | Migration Date |
| FEC | LIVE |
| ECS | LIVE |
| MFT | LIVE |
| MQ | LIVE |
| ICC | |
|---|---|
| Platform | Migration Date |
| PACE | LIVE |
| ECS | LIVE |
| FIX API | LIVE |
| MFT | LIVE |
| Risk API | LIVE |
| DMS | LIVE |
| ICE Link | |
|---|---|
| Platform | Migration Date |
| GUI | LIVE |
| API | LIVE |
| Transporter Lite (TPL) | LIVE |
| MFT | LIVE |
| ICE NGX Clearing | |
|---|---|
| Platform | Migration Date |
| NGX Clearing Report | LIVE |
| Descending Clock EPCOR | LIVE |
| Descending Clock ENMAX | LIVE |
| TradePath WattEx | LIVE |
| NGX MFT | LIVE |
Fixed Income
| Creditex | |
|---|---|
| Platform | Migration Date |
| RealTime | LIVE |
| API/FIX | LIVE |
| MFT | LIVE |
| Fixed Income Clearing | |
|---|---|
| Platform | Migration Date |
| FIC | LIVE |
| MFT | LIVE |
| ICE BondPoint | |
|---|---|
| Platform | Migration Date |
| BondPoint | LIVE |
| API/FIX | LIVE |
| MFT | LIVE |
| ICE ETF Hub | |
|---|---|
| Platform | Migration Date |
| ETF Hub | LIVE |
| API/FIX | LIVE |
| MFT | LIVE |
| ICE TMC | |
|---|---|
| Platform | Migration Date |
| TMC | LIVE |
| API/FIX | LIVE |
| MFT | LIVE |
Other
| Infrastructure | |
|---|---|
| Platform | Migration Date |
| ICE Chat | LIVE |
| ICE Downloads | LIVE |
| ICE Launcher | LIVE |
| ICE SSO | LIVE |
| ICE WebStart | LIVE |
| QuoteBoard | LIVE |
| Website | LIVE |
| TradeVault/eConfirm | |
|---|---|
| Platform | Migration Date |
| TradeVault US | LIVE |
| TradeVault EU | LIVE |
| eConfirm | LIVE |
| MFT | LIVE |
| ICE Benchmark Administration | |
|---|---|
| Platform | Migration Date |
| Customer Portal | LIVE |
| API | LIVE |
| MFT | LIVE |
| CalRock Brokers | |
|---|---|
| Platform | Migration Date |
| WebICE | LIVE |
| Platts Markets | |
|---|---|
| Platform | Migration Date |
| WebICE | LIVE |